Our customer service is available Monday through Saturday, 10:00 AM to 7:00 PM. You can contact us by clicking the "Chat with us!" button, calling +39 349 544 6093, emailing ufficioclienti@settimo-cielo.it , or following us on Instagram @settimo_cielo_collections.

We do our best to deliver your items as quickly as possible. The average waiting time is 4 to 10 business days.

As soon as your order ships, you'll receive an email with your tracking number . Please note that tracking may be activated within 24 hours of the email being sent.

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Pursuant to art. 52 et seq. of Legislative Decree 206/2005, the Customer may exercise the right of withdrawal and return the product received within 14 days of receipt.

Products must be returned intact and undamaged and delivered within 14 days to the courier indicated by us. If products are returned incomplete, damaged, or deteriorated, they will not be refunded.

For further information and clarifications, please check our returns and refunds policy.